Question 1

Where do you deliver?

Accepted Answer

Local delivery currently covers Saskatoon only. If you're outside city limits, in-store pickup is always available at checkout instead.

Question 2

How much does delivery cost?

Accepted Answer

Delivery is priced live through Uber Direct based on your address and real-time courier availability — you'll always see the exact fee before you pay, never a surprise at checkout.

Question 3

Can I pick up my order instead of getting it delivered?

Accepted Answer

Yes — choose Pickup at checkout and we'll have your order ready in-store. You'll get an email the moment it's ready to grab.

Question 4

What payment methods do you accept?

Accepted Answer

All online orders are paid securely at checkout through Clover — credit and debit cards.

Question 5

How do I track my order?

Accepted Answer

Once your order is on its way, we'll email you a tracking link so you can follow your courier in real time from confirmation to delivery.

Question 6

Can I order café food online, not just groceries?

Accepted Answer

Yes — browse the Café Menu for the same dishes you'd order in person, ready for pickup or delivery. You can also order through Uber Eats directly.

Question 7

Do you cater events?

Accepted Answer

We do — corporate lunches, weddings, quinceañeras, birthdays, and parties. Visit our Catering page for packages, pricing, and a custom quote.

Question 8

Something's wrong with my order — what do I do?

Accepted Answer

Reach out through our Contact page, by phone, or by email and we'll sort it out. See our Refund Policy for how refunds and replacements work.

Question 9

Is Lulada Market only an online store?

Accepted Answer

Not at all — we're a real market and café in Saskatoon. Shop and eat in person any time, or read more about who we are on Our Story.

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